Hello from me to you!

Hi! My name is Frances Collins-Child, but I usually go by Frankie. I started private housekeeping when I was 18, and it's something I've been doing ever since.

Outside of work, I spend my time studying with the Open University for my degree in Classical Studies. This is my 3rd and final year of study after doing 2 years at Swansea University before transferring.

I'm a passionate film fan and can often be found watching a horror, comedy or biopic movie! Rock and heavy metal music are a big part of me- but I'll never miss Eurovision night either!

I'm a keen fiction reader and a big supporter of positive mental health.

I love having a personal relationship with my clients and am always happy for a chat... but if you ask me about my favourite film make sure you have time to spare!

About Heartwarming

Heartwarming started when I moved back home from Swansea University. I was working 3 different housekeeping jobs and the thought of helping more people in a job I loved just made sense to me. I also currently study part-time at university so creating hours that worked around me and my clients seemed ideal.

Although never working on one, I undertook a course to be a stewardess on a superyacht in 2021. Alongside sea survival skills, I also attained skills in private housekeeping and generally how to present myself well. I've worked in hotels, family homes, businesses and as a PA for single home-owners too. Heartwarming is a mix of all the skills I've gained over the years as well as my general love of organising. For more details of my experience and qualifications, please see below.

My experience

Superyacht Interior Foundation Certificate
MCA Proficiency in Security Duties
DBS checked
GUEST Yacht Interior Introduction module
Level 2 Food Hygiene Certificate
Presentation and personal etiquette
MIND Mental Health training
Elementary first aid
3 A-Levels (grades A-A*)
Over 3 years experience in private households